ABOUT OUR SERVICES

YBC Services provides a range of soft facilities management services, which includes commercial cleaning, janitorial and hygiene supplies, labour provision, and more.

OUR MISSION STATEMENT

Your Building Counts to us at YBC Cleaning Services Limited.

We work in partnership with all our stakeholders to deliver a service excellence in a safe, caring, and sustainable way.

Our core values of reliability, honesty and hard work underpin out bespoke quality and value service.

We embrace new technology both for continuous improvement and to minimise our environmental impact.

HOW WE STARTED

YBC Cleaning Services Limited was founded in 1996 but the history of the company dates back much further than this. Yogendra Bahadur Chhetri, our founder and managing director, grew up in a village in Nepal. He joined the British Army's Brigade of Gurkhas and discovered the meaning of “honesty, reliability, and hard work”.

OUR VALUES

Our values of honesty, reliability, and hard work were introduced to Yogen during his service in the Gurkha army and subsequently carried over into the business he started. Coming from a background of nothing, Yogen quickly learned that with the right opportunity, anyone can improve themselves and enhance skills through dedicated training. Yogen saw opportunity in the cleaning industry and began his own business. The greatest lesson Yogen learned from his military experience and working in the industry is the importance of investing in training.

Yogen worked his way up, learning everything there is to know about how to clean something - more importantly how to clean something efficiently and well. As someone with first-hand experience as a cleaning operative, Yogen applied the combination of a military approach and knowledge learned from practical cleaning into the training of his employees. As a result, he won the Entrepreneur of the Year at INSPIRE09. This bottom to top approach is why YBC have been able to produce a high quality service for decades.

EMPLOYEES

The greatest lesson Yogen learned from the Gurkha army is the importance of investing in training. From growing up in a remote village in Nepal to joining the British army, he witnessed how the best soldiers could only be made through hard work and training. This is why, at YBC, training is the core of the company. Consistent training improves the skills and abilities of our staff so that cleaning becomes easier for them and they feel more motivated to work. The benefit is that staff can work efficiently with confidence while maintaining a high standard, ultimately giving the best value for our clients.

We stress importance on supervised cleaning to ensure that our cleaning operatives can perform to the same standard as the operatives who train them.

COMMUNITY

As a company, we take pride in the diversity of our communities and workforce. We promote a culture where employees recognise the value of inclusivity in a workplace, where colleagues and others are treated with dignity and respect. We celebrate our differences and support each other.

YBC are active in supporting our local communities. In Aldershot, where our head office is based, we worked with local businesses, the MP and other community leaders to help build community centres for the Nepalese and Buddhist communities through the donation of £12,000.

Throughout the years we have been involved in various charities, we helped to buy an ambulance, build a house for the homeless, and rebuild a school that was destroyed by the floods.

As many of the sites we clean are in Hampshire, we support local charities such as Naomi House & Jacksplace which is a hospice for young adults and children. During fund raising events, all funds raised by staff are matched by the company. During Christmas time, we support local schools and communities by gifting them something they require, such as a Christmas tree. We also take part in volunteering work for our local community and clients such as helping set up events.