YBC Services’ approach is based on our core values of honesty, hard work and reliability, which we believe are key to winning and retaining our client’s trust and developing an ongoing working relationship.
We don’t promise services we can’t deliver. We are clear about costs, timescales and what we can do to support our clients.
We believe in building long-lasting relationships with our clients. This is partly developed through being transparent, supportive and responsive to clients’ facilities management needs.
Our hard work ethic lies in the heart of the company. Our Managing Director and founder, Yogen Chhetri, learnt about the cleaning industry from working his way up from the bottom. We understand that a proper grounding in cleaning services – and how to deliver them effectively – is vital.
All staff at YBC – whatever their role – receive cleaning training so that they understand and commit to what is involved in providing a complete commercial cleaning and facilities management service.
We are proud that YBC still retains the first contract it ever won, demonstrating the consistency of service we have given over the years. Our reliable service means our clients are free from any facilities management responsibility or worries.
All our managers have industry standard British Institute of Cleaning Science (BICSc) qualifications, ensuring we can provide a consistently reliable and excellent cleaning and facilities management service.